Privacy Policy
BeLeaf Renovation
Effective Date: September 2, 2025
Last Updated: September 2, 2025
This Privacy Policy explains how Be Leaf Renovation Inc collect, use, disclose, and safeguard information when you visit our website www.beleafrenovation.ca at which this Privacy Policy is posted (the “Site”).
This Privacy Policy is effective as of September 20, 2025. However, it may be updated from time to time, so please check this area for any changes. Suppose we make any significant changes to this Privacy Policy. In that case, we will post them on our sites. If you have provided us with contact information, we will send you a notification to the email. Once the updates are made, your continuing use of the site constitutes acceptance of the new Policy. If you have any questions or concerns about our Privacy Policy, you can reach us via email at info@beleafrenovation.ca
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and services.
01. What information do We Collect
When you provide personal information on our Site, we usually collect information like your
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name, email address, phone number, and mailing address; project details/preferences shared through quote requests or consultations;
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any other information you voluntarily provide through forms, emails, or phone calls;
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your video reviews and comments on social networks and Google platforms;
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and payment and billing information processed securely through trusted third-party providers such as PayPal, Stripe, or others.
Please be aware that we do not store your full credit card details.
Additional information is automatically collected: IP address, browser type, device information, and operating system; pages visited, time spent on pages, and navigation patterns; referring website addresses and exit pages; and location data (approximate geographic location based on IP address).
02. How We Use Your Information
We use the collected information for the following purposes:
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To provide renovation services and respond to your inquiries,
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To prepare and deliver project estimates, proposals, and contracts,
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To communicate about your projects, including scheduling and updates,
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To process payments and maintain business records,
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To improve our website, services, and customer experience,
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To send promotional materials or service updates (with your consent),
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To prevent fraud and ensure the security of our services,
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To comply with legal obligations and protect our legal rights.
03. Legal Basis for Processing
We process your personal information based on:
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Consent: When you voluntarily provide information or opt-in to communications
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Contract: To fulfill our service agreements with you
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Legitimate Interests: To operate and improve our business
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Legal Obligations: To comply with applicable laws and regulations
04. How We Share Information
We will not sell, rent, or trade your personal information. We may share your information solely in the following circumstances:
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For our Service Providers: With trusted third parties who assist our operations (e.g., web hosting, payment processing, email services, analytics providers);
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Our Subcontractors: With approved contractors or suppliers involved in your renovation project (only as necessary);
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Legal Requirements: When required by law, court order, or government request;
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Business Protection: To enforce our terms, protect our rights, or prevent fraud;
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Business Transfers: In connection with a merger, acquisition, or sale of assets;
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With Your Consent: When you explicitly agree to specific sharing.
05. Data Retention
We retain your personal information for as long as necessary to:
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Fulfill the purposes outlined in this Privacy Policy
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Maintain records as required by law (typically 7 years for business records in Canada)
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Resolve disputes and enforce agreements
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Comply with legal, accounting, or reporting requirements
You may request deletion of your personal information at any time, subject to our legal obligations.
06. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
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Remember your preferences and settings
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Analyze site traffic and usage patterns
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Improve website functionality and user experience
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Provide targeted content and communications
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We may also use Google Analytics or similar tools, which collect data about your interactions with our Site. You can opt out via Google’s Ads Settings or browser add-ons.
You can control cookies through your browser settings. Disabling cookies may limit some Site features.
07. Data Security
We implement industry-standard security measures including:
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SSL encryption for data transmission
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Secure servers and firewalls
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Limited access to personal information (need-to-know basis)
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Regular security assessments and updates
While we strive to protect your information, no internet transmission is 100% secure. You share information at your own risk.
08. Your Privacy Rights
Under Canadian privacy law (PIPEDA), you have the right to:
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Access your personal information we hold
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Correct inaccurate or incomplete information
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Delete your personal information (subject to legal requirements)
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Withdraw consent for specific uses of your information
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Port your data to another service provider
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Object to certain processing activities
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File a complaint with the Privacy Commissioner of Canada
To exercise these rights, contact us at info@beleafrenovation.ca.
09. Children's Privacy
Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 18, we will promptly delete it.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Marketing Communications
With your consent, we may send you:
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Service updates and announcements
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Promotional offers and seasonal specials
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Renovation tips and inspiration
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Company newsletters
You can opt out of marketing communications at any time by:
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Clicking "unsubscribe" in any promotional email
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Contacting us at info@beleafrenovation.ca
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Calling us during business hours
13. Quebec Privacy Rights
Currently, Be Leaf Renovation Inc does not fall under the scope of Law 25 (formerly Bill 64). However, if you are a Quebec resident, you may contact us to inquire about your rights under applicable privacy laws.
14. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
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Posting the updated policy on this page
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Updating the "Last Updated" date
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Sending email notifications (if we have your contact information)
Continued use of our Site or services after changes constitutes acceptance of the updated policy.
15. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Be Leaf Renovation Inc.
Email: info@beleafrenovation.ca
Website: www.beleafrenovation.ca
Phone: 613 883 0018
Address: 12B Castlebrook Lane, Ottawa, ON, K2G5E8, Canada
Privacy Officer:
Be Leaf Renovation Inc Management Team
16. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Province of Ontario, Canada, and applicable federal laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).